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ProxyPanda Help Centre

Choosing a country on residential

Updated 1 min read

Residential proxies are coming soon. They are not on sale yet, so you cannot order them today. ISP and datacenter proxies are on sale now.

Residential proxies have no country, region or city setting. The pool decides which home connection each request leaves from, so the exit country is not something you can pick.

If location matters

Use ISP or datacenter proxies instead. Both let you choose the country, region and city when you order. ISP also lets you choose the internet provider.

The order form in the dashboard lists the countries in stock right now, so you know before you pay. Guides to common markets are on the locations page.

Seeing where a request left from

You can see the exit address and its country of any proxy yourself. Set your browser to use the proxy, then open the free What is my IP tool and press the button. It shows the address websites see and where it is located. See Checking a proxy with our free tools.

Already topped up and cannot use it?

Your balance stays on your account, and you can spend it on another line. If you want money back, see Getting a refund.

Still stuck?

Our support team can look into your case. You can also write to support@proxypanda.io.

Chat with support